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Reviews 3,538–3,546 of 4,359, from 21 Aug 2020 to 23 Aug 2020, newest first. Every review is published by eKomi, an independent platform that only invites customers who completed a rental with Fetajo. They are shown as written; eKomi hides personal data with […]. Reviews written in Spanish are on the Spanish pages.
★★★★★
“Always perfect!”
Verified customer
eKomi verified review · 23 Aug 2020
★★★★★
“I hired a car on the basis of the good reviews Fetajo receives. The booking was made for Calahonda. Unfortunately, due to Covid-19 and the UK Government advising against travel to Spain again I had to cancel the booking. So although I did not get to actually hire the car I am giving 5 stars on the customer service I received. The Spanish lady in Calahonda who I spoke to was very helpful and understanding and I was offered a voucher or a refund. I took the refund and the money was back in my account within the week. So once Spain opens up again and we can get a holiday in Calahonda, my first choice will be with Fetajo Hire Cars. Thanks once again to the staff for the service if they happen to read this.”
Verified customer
eKomi verified review · 23 Aug 2020
★★★★★
“Always correct handling en on time.
Easy drop off at the airport”
Verified customer
eKomi verified review · 23 Aug 2020
★★★★★
“Amazing customer service, we needed to make changes to our booking last minute and they were very understanding.”
Verified customer
eKomi verified review · 22 Aug 2020
★★★★★
“Great service, got the car we asked for. No hidden extras.”
Verified customer
eKomi verified review · 22 Aug 2020
★★★★★
“We have used Fetajo many times & usually find them very good. I booked a car for pickup at Malaga airport on 15/8/20 & unfortunately had to cancel due to our flights being cancelled from the uk. I have tried to get a refund but was initially told that it would have to go to the accounts dept, so ok. I waited a week then chased it. […] emailed me to say she would send it again for me to accounts. Then another week later I was told that they cannot refund to my credit card, even though I paid with this method. So […] asked for my bank account details with iban number which I sent over a week ago & I still have not received it. Very frustrating & no recent communication to say what is happening!”
Verified customer
eKomi verified review · 22 Aug 2020
★★★★★
“very helpful – excellent service”
Verified customer
eKomi verified review · 22 Aug 2020
★★★★★
“The service was efficient and friendly. The car however needs some attention: the automatic gearbox functioned somewhat erratically [transmission fluid probably needs changing]; and the rear brakes were grinding, I suggest replacing the disc pads.”
Verified customer
eKomi verified review · 21 Aug 2020
★★★★★
“Excellent friendly and helpful staff that meet You in arrivals hall”
Verified customer
eKomi verified review · 21 Aug 2020
Your car waits in arrivals at Malaga Airport. No queues, no bus, no deposit and a final price with no commissions. Free cancellation, and 10% off when you pay online.
