Meeting at the airport was straight forward and easy to find the employee in his green top. We got took straight to the car where drop off instructions were given and left to go on our way.
No problems at all with the nice clean car we had except on the last day we got up to come back to the airport and found someone had hit the front end of the car – parked in a correct space in Alora public car park.
We phoned Fetajo a few times to report it and seek advice as to whether we need to report it to the police etc but didnt get any answer so we took photos and headed to the airport as we needed to catch our flight.
Tried to call a few more times on our way and also messaged them photos and information via Whatsapp which they had seen but didnt acknowledge.
We had taken out the full insurance so wasnt to worried about any charges but would have liked some acknowledgement to my message. We then left the car at the airport and again, sent a picture of the bay we had left it in and not heard anything since and no charges applied (which i wasnt expecting anyway)
Id recommend this company and definatly use them again as the hole process was smooth and easy.